Content Guru has unveiled a new health and digital social care microsite, underscoring its expanding footprint in the healthcare technology space.
The global CX and contact center provider aims to showcase how its AI-driven solutions are transforming patient and client experiences across the sector.
The microsite spotlights Content Guru’s expertise in healthcare customer experience, featuring key technologies from its storm® cloud platform and brain® AI orchestration layer. Among the highlighted innovations is storm® SCRIBE™, an AI-powered ambient voice solution that automatically transcribes and summarises patient interactions. By reducing administrative workloads, the tool enables clinicians to dedicate more time to direct patient care.
Another core component is the storm® Emergency Services Platform (ESP), which underpins 999 call handling across the UK with 99.999%+ availability. Supporting both ambulance and police communications, storm® ESP makes Content Guru the only European cloud provider delivering life-critical services at a national scale.
As healthcare organisations accelerate adoption of AI, omni-channel communication, and IoT-enabled care models, Content Guru positions itself as a key partner in enabling secure, always-on connectivity and enhanced patient management.
“We are delighted to announce the launch of our new health and social care microsite, which demonstrates Content Guru’s ability to serve its growing healthcare customer base,” commented Dr Reggie Sangha, Medical Director at Content Guru. “This site offers health and care providers a window into our tailored solutions and shows how they can deliver AI-powered patient and life-care experiences at scale.”
The new microsite provides a central hub for healthcare organisations seeking to explore how AI and cloud technology can improve operational efficiency, resilience, and patient outcomes.
