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Customer Service Manager Forum


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Happy Holidays! Happy Holidays! 4K  4
Author Ian  24 Dec 2007 01:46 Latest reply sekharpothuri  27 Dec 2007 22:50  »»
happy festive season to all CSM members happy festive season to all CSM members 5.4K  1
Author mwachirake  23 Dec 2007 22:48 Latest reply Ian  24 Dec 2007 01:26  »»
Chris from Toronto Chris from Toronto 2.2K  0
Author Silverghost  19 Dec 2007 09:51 —    
Ideas needed Please - I have hit a blank Ideas needed Please - I have hit a blank 2.4K  1
Author peppermint  16 Dec 2007 04:27 Latest reply glath  17 Dec 2007 00:26  »»
dear all, how to deal with rude customers? dear all, how to deal with rude customers? 5.8K  7
Author swanstory  13 Dec 2007 05:21 Latest reply swanstory  11 Jan 2008 05:15  »»
Hi from a Chinese Swan :-) Hi from a Chinese Swan :-) 6K  3
Author swanstory  13 Dec 2007 03:17 Latest reply hafeezrahil  21 Feb 2009 11:09  »»
Customer Care Center Customer Care Center 2.2K  0
Author zinmaraung  11 Dec 2007 00:48 —    
Share my experience and give suggestion upon my operation Share my experience and give suggestion upon my operation 3.9K  3
Author zinmaraung  10 Dec 2007 19:37 Latest reply KarenSB  3 Jan 2008 17:18  »»
Greetings from Myanmar Greetings from Myanmar 2.7K  1
Author zinmaraung  10 Dec 2007 19:08 Latest reply zinmaraung  10 Dec 2007 19:34  »»
OUTCAST TEAM MEMBER OUTCAST TEAM MEMBER 4.9K  6
Author pamkir  10 Dec 2007 10:56 Latest reply KarenSB  31 Jan 2008 14:26  »»
Benchmarking Online / Web based Customer Service Ticketing System Benchmarking Online / Web based Customer Service Ticketing System 2K  0
Author eromps  5 Dec 2007 09:13 —    
Customer Service Metrics examples Customer Service Metrics examples 5.9K  4
Author bbanfill  4 Dec 2007 09:50 Latest reply Chaunda  18 Jan 2008 10:24  »»
Call Center LED Display - Which to Buy? Call Center LED Display - Which to Buy? 2.3K  1
Author lseitz  26 Nov 2007 09:35 Latest reply ayaree  26 Nov 2007 14:52  »»
I need More material I need More material 2K  0
Author sathis  26 Nov 2007 04:03 —    
Greetings from Australia Greetings from Australia 3.2K  4
Author wendyb  23 Nov 2007 03:05 Latest reply wendyb  5 Dec 2007 02:41  »»
newbee newbee 2.4K  0
Author kath  22 Nov 2007 21:51 —    
Fragmented team Fragmented team 5.6K  11
Author Mondie  22 Nov 2007 10:57 Latest reply johnny458  17 Jan 2008 06:58  »»
Customer Service Speakers/Case Studies Customer Service Speakers/Case Studies 3.2K  1
Author gerasaptarnavimas  22 Nov 2007 08:52 Latest reply HumanTech  25 Nov 2007 08:20  »»
Just Hello Just Hello 3.1K  3
Author patilint  20 Nov 2007 06:40 Latest reply patilint  26 Nov 2007 08:14  »»
My introduction My introduction 2.5K  0
Author Chaunda  19 Nov 2007 14:01 —    

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