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Customer Service Manager Forum


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Starting a new Customer Service Unit Starting a new Customer Service Unit 19.3K  13
Author Christene  11 Oct 2007 05:18 Latest reply Christene  16 Jan 2008 12:02  »»
dear all, how to deal with rude customers? dear all, how to deal with rude customers? 4.6K  7
Author swanstory  13 Dec 2007 05:21 Latest reply swanstory  11 Jan 2008 05:15  »»
Retraining CSR's on new system Retraining CSR's on new system 1.9K  0
Author Chaunda  9 Jan 2008 10:55 —    
Best Practices List Best Practices List 1.9K  0
Author gcritser  7 Jan 2008 06:47 —    
CSM Training CSM Training 5.9K  6
Author Jamalnoor  24 Jan 2007 06:55 Latest reply tviola2004  6 Jan 2008 18:36  »»
What exactly is Customer service?? What exactly is Customer service??  2 11K  27
Author gabbie  9 Jul 2007 00:58 Latest reply sherry  4 Jan 2008 21:10  »»
Share my experience and give suggestion upon my operation Share my experience and give suggestion upon my operation 3.3K  3
Author zinmaraung  10 Dec 2007 19:37 Latest reply KarenSB  3 Jan 2008 17:18  »»
supervisor - team lead supervisor - team lead 2K  1
Author jeanetteramey  2 Jan 2008 10:07 Latest reply lohkym  2 Jan 2008 20:50  »»
Hello from S.A im new to this forum Hello from S.A im new to this forum 1.9K  0
Author Dan1c  28 Dec 2007 04:25 —    
Happy Holidays! Happy Holidays! 3.4K  4
Author Ian  24 Dec 2007 01:46 Latest reply sekharpothuri  27 Dec 2007 22:50  »»
Greetings from SA Greetings from SA 2.4K  1
Author Seduced Angel  27 Dec 2007 02:41 Latest reply sekharpothuri  27 Dec 2007 22:48  »»
Cooler Master has a new member in the CS Dept. Cooler Master has a new member in the CS Dept. 2.3K  1
Author frankatrms  27 Dec 2007 14:58 Latest reply sekharpothuri  27 Dec 2007 22:45  »»
Greetings and seasons wishes to all from Sekhar Pothuri Greetings and seasons wishes to all from Sekhar Pothuri 2.1K  0
Author sekharpothuri  24 Dec 2007 02:12 —    
happy festive season to all CSM members happy festive season to all CSM members 4.9K  1
Author mwachirake  23 Dec 2007 22:48 Latest reply Ian  24 Dec 2007 01:26  »»
Chris from Toronto Chris from Toronto 1.7K  0
Author Silverghost  19 Dec 2007 09:51 —    
Ideas needed Please - I have hit a blank Ideas needed Please - I have hit a blank 2K  1
Author peppermint  16 Dec 2007 04:27 Latest reply glath  17 Dec 2007 00:26  »»
Customer Care Center Customer Care Center 1.8K  0
Author zinmaraung  11 Dec 2007 00:48 —    
Greetings from Myanmar Greetings from Myanmar 2.1K  1
Author zinmaraung  10 Dec 2007 19:08 Latest reply zinmaraung  10 Dec 2007 19:34  »»
Benchmarking Online / Web based Customer Service Ticketing System Benchmarking Online / Web based Customer Service Ticketing System 1.7K  0
Author eromps  5 Dec 2007 09:13 —    
Greetings from Australia Greetings from Australia 2.5K  4
Author wendyb  23 Nov 2007 03:05 Latest reply wendyb  5 Dec 2007 02:41  »»

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