#1 Posted: 2 Jan 2008 10:07
I am a manager of first and second level support teams. There are 7 employees total in both groups and I don't have a supervisor but I have a team lead. Could you please give me your opinion on the differences of tasks which would be assigned to a team lead and supervisor? I appreciate it. In my last position I had a supervisor and a team lead and some of the team leads functions was to help support the supervisor as well as the team.