Call Center Websites

There is a lot of useful information on the web that can be used to help you manage your call center. From online magazines to call center community sites you will be spoilt for choice.

Call Center Basics: Learn the basics of what a call center does

Call Center Journal : Journal for Call Center professionals.

Call Center Magazine: Online Magazine for call center managers.

Call Center Network Group: Contact center managers network.

Call Centre Managers Forum: Forum for call centre managers.

Erlang – Erlang software.

Professional Planning Forum: Planning for contact centers.

TelePlaza: Call center resources and information.