Moving your call center operation outside of your company is known as outsourcing. If the call center is moved overseas, it is known as “offshoring”. There are many outsourcing services available, all of which can be compared for value and quality of service.
NomKa Call Centers offers high quality inbound call center services. Services include: 24/7 and bilingual support, order taking, customer service, live chat, back office support (claims & collections, application processing, verification & billing), and IVR setup.