Hakob Astabatsyan, CEO and co-founder of Synthflow
Synthflow, the fast-growing voice AI platform transforming customer interactions with human-like phone calls, has been recognised as a Grid Leader in G2’s prestigious Spring 2025 Awards, securing its position among the top-4 AI agents worldwide.
The company achieved remarkable distinctions across multiple categories, including:
- Number 1 in Customer Satisfaction
- Fastest Implementation
- Best Estimated ROI
“This recognition validates what our customers experience every day—transformative voice AI technology that delivers immediate value with unparalleled satisfaction,” said Hakob Astabatsyan, CEO and co-founder of Synthflow. “Our focus on rapid implementation and exceptional ROI continues to set us apart in the competitive AI landscape.”
G2’s quarterly awards are based on authentic customer reviews, providing unbiased validation of Synthflow’s impact. This recognition comes at a time when voice AI adoption is accelerating rapidly, with industry analysis by Andreessen Horowitz showing AI voice agents are increasingly handling complex multi-turn conversations and demonstrating marked improvements in contextual awareness, multimodal capabilities, and complex task execution.
Leander De Laporte, CEO of Medbelle, has experienced transformative results with Synthflow’s solution: “Synthflow powers our patient scheduling platform, allowing patients to book appointments 24/7 through natural voice conversations. Our Care Advisors can focus on delivering personalised support while the AI handles routine scheduling. The technology has been game-changing—enabling us to scale our capacity without increasing headcount while maintaining the empathetic approach essential in healthcare. Patients appreciate the convenience, and our team can dedicate more time to what truly matters: providing excellent care.”
With voice AI systems now successfully automating 40-60% of all customer service calls in various sectors, Synthflow’s no-code platform positions small and medium enterprises to capitalize on this technology without requiring specialised technical expertise.
“Voice is the natural evolution of AI interfaces, and Synthflow is leading this revolution,” added Sassun Mirzakhan-Saky, CTO at Synthflow. “These awards reflect our commitment to building accessible technology that sounds human, understands context, and delivers real business outcomes for our clients.”
Since launching its browser-based no-code tool in December 2023, Synthflow has seen double-digit monthly growth rates and is now approaching 1,000 customers across the UK, Germany, and the US. This rapid growth aligns with broader industry trends showing voice AI adoption expanding from early use cases in appointment scheduling to more complex implementations across sales, customer service, and healthcare.
For more information about Synthflow’s award-winning voice AI solutions and to read their latest whitepaper, The Future of Voice AI, click here.
About Synthflow
Synthflow develops cutting-edge no-code voice AI technology that transforms how businesses communicate with customers. With a global team of over 30 dedicated professionals across Germany, the UK, and the US, Synthflow helps SMEs create effortless human-like AI phone call systems that stop missing calls and start converting more leads. The company’s solutions enable businesses to implement sophisticated voice AI without technical expertise, aligning with the industry trend toward more accessible and capable conversational AI.
