CSM Website


The Forum for Customer Service Managers & Professionals
 | Forum Start | Register | Search | Statistics | F.A.Q. |
Customer Service Forum Customer Service Manager Forum / Customer Service Forum /  
 

Voice of the Client/Customer

 
Author trya03
Member 		 #1 | Posted: 24 Aug 2011 08:16 
I am working a project on capturing the voice of the client. I read many blogs and research many things and found a wealth of information. I am just curious as to what or how some of you guys out there capture the VOC.

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Voice of the Client/Customer

Your Reply Click this icon to move up to the quoted message

 

 ?
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or register first.

 
 
 ⇑