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Even Off Duty, You Are Still Responsible for Customer Service Even Off Duty, You Are Still Responsible for Customer Service 4.8K  1
Author Shephyken  19 Mar 2012 08:11 Latest reply josephprice  1 May 2012 06:23  »»
examples of service process maps to use in a commercializing innovation course examples of service process maps to use in a commercializing innovation course 2K  0
Author dicksonp  19 Mar 2012 05:26 —    
Six Strategies to Compete In Business Six Strategies to Compete In Business 3.6K  0
Author Shephyken  9 Mar 2012 14:20 —    
Sometimes You Can't Say Yes Sometimes You Can't Say Yes 4.3K  0
Author Shephyken  1 Mar 2012 06:06 —    
New here New here 9.1K  1
Author Sitiirynn  23 Feb 2012 05:43 Latest reply Nikdag  27 Mar 2012 13:39  »»
Strategies to reduce attrition in call centers Strategies to reduce attrition in call centers 3.9K  2
Author Jeff Furst  16 Feb 2012 04:13 Latest reply Jeff Furst  20 Feb 2012 06:40  »»
Enthusiasm is Contagious! Enthusiasm is Contagious! 2.9K  0
Author Shephyken  15 Feb 2012 12:01 —    
customer resolution and customer contact effort customer resolution and customer contact effort 4.8K  3
Author tizwoz  13 Feb 2012 06:19 Latest reply Nikdag  27 Mar 2012 13:44  »»
LOVE BEING HERE LOVE BEING HERE 5.8K  0
Author nasacrown  13 Feb 2012 03:56 —    
Outstanding Internal Service Attracts and Keeps Good Employees Who Will Help Carry Attitude Forward Outstanding Internal Service Attracts and Keeps Good Employees Who Will Help Carry Attitude Forward 3.7K  4
Author Shephyken  5 Feb 2012 07:52 Latest reply Shephyken  9 Mar 2012 15:57  »»
order processing control order processing control 2.9K  1
Author Remedios  31 Jan 2012 08:26 Latest reply smikel  1 Feb 2012 07:05  »»
Assessor in Sheffield Assessor in Sheffield 6.3K  0
Author psumoh  30 Jan 2012 14:58 —    
HOW TO CREATE A CUSTOMER SERVICE CULTURE HOW TO CREATE A CUSTOMER SERVICE CULTURE 3.5K  0
Author Shephyken  23 Jan 2012 12:31 —    
Learning Managment Systems Learning Managment Systems 3.8K  0
Author ssteuart  20 Jan 2012 09:39 —    
Call Centre Solutions Call Centre Solutions 8.1K  0
Author veefosti1980  16 Jan 2012 07:47 —    
Good Wording and Sayings for Customer Service Good Wording and Sayings for Customer Service 4.4K  0
Author SweetOzarksGirl  15 Jan 2012 02:50 —    
How your brick and mortar business can beat the online outlet How your brick and mortar business can beat the online outlet 4.9K  0
Author Christopher Elby  6 Jan 2012 14:14 —    
Hello from Manhattan Hello from Manhattan 17.8K  0
Author Christopher Elby  6 Jan 2012 12:39 —    
Top Ten Customer Service Strategies Top Ten Customer Service Strategies 19.2K  6
Author Shephyken  6 Jan 2012 11:57 Latest reply JackD  2 Oct 2012 05:18  »»
Glad To Be Here Glad To Be Here 20K  0
Author RWP_CRS  31 Dec 2011 20:22 —    

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