What about ALSO having small picture icons, which could also help remind staff what the abbreviation letters stand for....we all have so much to remember, ie pin #s, sign on names LOL, etc...and customer's and staff especially right now have lots on their minds. Perhaps a thermometer picture in a little square, and using your above mentioned abbreviations....C = cold ; H = Hot Would it be helpful to also have a very small floor plan on the card, to help indicate LOCATION of problem in the room? I know you said you have a small card...maybe 3 x 5"? between visuals/picture icons & abbreviation reminders, maybe this could help. A clean, "at-a-glance/easy to read card is best, so a "clean layout" in design. |