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Greetings from Australia

 
Author wendyb
Member 
#1 | Posted: 23 Nov 2007 03:05 
Hi

I am the Operations Manager for a 95 seat call centre within the Fin Services Industry. I am located in Sydney. Am looking forward to getting to you know everyone in the forum.

Wendy

Author raghu87
Member 
#2 | Posted: 24 Nov 2007 09:58 
Hi my name is
Raghu. from Bangalore,India, Im a manager for OTA We provide dialers for calcenters.

Author IanPratt
Member 
#3 | Posted: 4 Dec 2007 17:25 
Hi

I am a strategy and change manager for a division with a sales and service call centre (I am in Adelaide but the call centre is in Sydeny)

And I too am getting to know people in the forum and gaining more customer service insights

I also run a web site http://www.whatmakesagoodleader.com

Author wendyb
Member 
#4 | Posted: 5 Dec 2007 02:38 
Hi Raghu

Author wendyb
Member 
#5 | Posted: 5 Dec 2007 02:41 
Hi Ian

I just had a quick look at your site. It looks great! I think I definately get some value from it as performance mgmt is my weak point....... to much of a soft touch:) Thanks for letting me know about it!

Strategy and change mgmt would be a challenge! I think I'll be picking you brain a bit going forward:)

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 Greetings from Australia

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