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Ways to improve Call Quality Monitoring - 35+ Tips for You

Author Message
misac1986
Member
#1   Posted: 3 Nov 2017 11:14
 


Hi All,

Just wanted to share this helpful article about how to improve quality monitoring in your call center. There are contributions to the post from customer service leaders like Shep Hyken and Jeremey Watkins.
Here is the article:
http://praiseworthy.co/blog/tips-to-improve-call-quality-monitoring-in -your-call-center/

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