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What do i do?

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#1   Posted: 27 Sep 2006 04:34

I am a Lagos based nigerian who just joined this forum.I work presently in an IT firm as a staaff writer/customer service associate, I have a passion for quality service that is prompt and efficient ,however i think i still am lacking in core customer service skills. I am also thinking of making a career move into core customer care, please advise me on what to do and carve a niche for myself in the industry.

#2   Posted: 2 Oct 2006 10:02 /10342320/index.html

Take this test.

It sounds odd, but this test is all about how you communicate. Knowing the way you communicate to others will help you find the nich that best suits you.

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