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Need Customer Service Games !!

Author brianamato
#1 | Posted: 23 Aug 2006 13:06 
Looking for games to play in our Call Center. Does anybody have any ideas? I was thinking of a Word Search, and a Scavenager Hunt.

Author KarenSB
#2 | Posted: 30 Aug 2006 08:12 
For what purpose? Training? Morale? Company picnic?


Author johnh
#3 | Posted: 31 Aug 2006 15:05 
This is funny that you mentioned. This I have been having a re-occurring thought of hosting something like a "customer serve off". Something that would test peoples customer service skills, capabilities and creativity amongst your group of people. This could serve as fun event that hopefully could inspire creative thought processes and ideas around customer service delivery. Skill tests could include dealing with a difficult customer (role playing), typing speed and accuracy, industry specific knowledge, succinct client knowledge etc.

Author evan777
#4 | Posted: 9 Sep 2006 20:29 
The Big Book of Customer Service Training Games

Author jpanush
#5 | Posted: 20 Oct 2006 13:49 
I've done Madlibs before.. I email each person for one of the words in the story - sometimes without telling them what it's for - and then I send the whole thing around to everyone. It's quite goofy, but it helps blow off a little steam.

Author ruth
#6 | Posted: 3 Nov 2006 11:51 
Sounds interesting. guess i'll try this out and give you a feedback.

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Need Customer Service Games !!

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