#2 Posted: 23 Sep 2009 11:48
Fed Ex's company motto is People, Performance, Profit, and it shows in their Fed Ex one call customer service. I am amazed down to the voice quality of their different employees how polished and professional they are. Simply outstanding, and something I am striving for in our customer service department.
Hope you will have an opportunity to check that out ...
Robert Kaufman Company
Los Angeles, CA