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A new member

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#1   Posted: 16 Jul 2006 23:59

A new memberHi everybody
I 'm very glad of joining you as i i've recently appointed as my company's first Customer Care Manager (In a cargo & passenger shipping company )to setup new office and provide relations...etc but I'm facing with two types of customers ( Passengers & Trading customers ). I have 17 years successful experience in the company in different managerial positions but this one seems a bit unfamiliar.Any helpful suggestion based on similar experience is highly appreciated by the way My email address is

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