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MY Team and I manage the Loyalty program

Author Message
SHIVASHANKAR
Member
#1   Posted: 24 Nov 2008 08:33
 


HI All..

MY Team and I manage the Loyalty program for a leading Clothing Co.. for entire India ..Am proud to be here to share my experince and learn more ..

I m sure every one will join hands in my growth and your growth too..

:) cheers
Shankar.

ayaree
Member
#2   Posted: 25 Nov 2008 18:15
 


I really like your post, Shankar. Can you share any details about the loyalty program (without presenting sensitive info)? If not, don't worry.

SHIVASHANKAR
Member
#3   Posted: 1 Dec 2008 02:52
 


HI AYAREE,

Its a good way of making business to specfic firms...
u can go through the link given below for further details of Loyalty program

http://en.wikipedia.org/wiki/Loyalty_program#cite_note-0

hope it will help you, get in touch for any clarification

:) cheers
Shankar.

glath
Member
#4   Posted: 1 Dec 2008 04:47   Edited by: glath
 


Shankar, we would like you to share with us how your loyalty program works.

Thanks
G.

johnny458
Member
#5   Posted: 9 Dec 2008 09:23
 


Hello Shivashankar,

It would be great if you could discuss how you manage customer loyalty in your company - especially at this time when the markets are going through so much of turmoil. I remember seeing articles in the news that a few hundred thousand workers might lose their jobs in the textile industry in India - in the Coimbatore / Tirupur region. Is that true? If not, can you provide a more realistic view of your industry. Now, just in case that there are indeed massive job losses in the industry that you work in - it just means that there are no fresh orders comming in. It would be a challenge for anybody to manage customer loyalty in such difficult circumstances. What are those challenges that you face or expect to face? More importantly what are the opportunities you see - in order for your company to be seen and valued as a reliable and customer-friendly company?

Johnny

milozo_227
Member
#6   Posted: 23 Jun 2009 08:22
 


hello everyone and "AKWAABA" meaning welcome.i'm on board the room and woould like to be part of this educative chat room.I am a ghanaian working with Barclays as a CUSTOMER TEAM LEADER and i love my job.i will like to share some first hand enlightening experiences that i always encounter with my clients.VERY CHALLENGING.

HAVE A NICE DAY ONE AND ALL.

balajink333
Member
#7   Posted: 23 Jun 2009 21:09
 


Hi Shankar,

Am Balaji NK, Customer Service Manager in a sharjah based Company.

As Johnny said it is quite challenging to hold the Customer Loyalty Program at this juncture. But if you have managed it is great. Would like you to share how you managed the same. By the way I have my own set of Customer Service Experience which i will be sharing.

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