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Hi I'm from Carmel NY

Author HumanTech
#1 | Posted: 28 Feb 2007 06:41 
This is my first post. I've been in the customer service business for over 25 years, providing customized, live, trainings, benchmarking, and authoring books. I'm known as the 'champion for the human' at a time when technology wants to take over!

I'm here to learn and contribute as well.

Rosanne D'Ausilio, Ph.D.

Author ayaree
#2 | Posted: 1 Apr 2007 16:50 
Human, when I was growing up, I marveled at how people could have gotten by without automobiles or electricity. And I became initiated to air con, Whoppers with Cheese (TM), microwave ovens and VCRs. So I have a bit of the "I need it instantly" in my blood.

I think I am up there with the people that hated automobiles as a pest in the early 20C.

While I think communication is a great thing, I have not appreciated the graduation from telephones to mobile phones with all manner of ring tones. I have encountered veritable SLOBS that yack away on these things at restaurants or elsewhere in public, where I don't need to hear the contents of that particular life. I have even heard people take business calls from within a public restroom, and more than once. And I would have suspected they were not in their "best form" when they took these calls.

There are certain companies that have an automated system that has voice recognition. These are technologically interesting, but I have a low opinion of them. I need to just cut to the chase, and I don't wish to do that via a robot, thank you. I will punch in numbers, but there had better not be a lot of them.

Human, I look forward to you doing your utmost. I think there are many ways people can use tools that didn't exist in the past and make an experience better, but gadgetry does not necessarily make it better.

Author patilint
#3 | Posted: 2 Apr 2007 08:45 
I agree with Ayaree...I do not like the cell phones in a public place...shopping in the food store, ringing on someones desk in the office, at dinner in a restaurant....to me its rude and distracting.

I agree they have their place...for emergencies, to keep in contact with children or elderly etc. But everything has a place and I just do not like them where they often are..

Guess I am just getting old....

Author HumanTech
#4 | Posted: 2 Apr 2007 14:54 
Hi there,

Thanks for the posts. I agree that my cell phone is a lifesabver in emergency situations, but otherwise an intrusive instrument that I keep off more than on.

And in business, there needs to be balance, discipline, and respect for others.


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 Hi I'm from Carmel NY

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