#1 Posted: 23 Oct 2007 21:33
Hi, I am in Adelaide Australia.
Whilst not currently in customer service I have researched the topic extensively, I like to read, and do aspire to be in a customer service manager positin one day. I also run a free web site to help develop leadership and strategy skills http://www.whatmakesagoodleader.com.
Have a look it is all free, and will compliment this great site