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Customer Service Manager Forum / Who's Who /

Hi, am new here

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#1   Posted: 31 Oct 2007 12:14

I just joined CSM. I need to speak with colleagues in the customer service or call centre industry to share ideas and strategies.

#2   Posted: 7 Nov 2007 02:41

Hi Thelma,
You are most welcome and please be aware that everyone is and was new till they spent a few days and got to know things. Anyways you can ask me whatever questions you have and i will very happy to share my ideas. I joined customer service /callcenter industry as a rookie sometime in 1998 and have acchieved competencies to become a Manager - Customer Care Operations.

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