Forums   Reply   Statistics   Sign Up   Search   F.A.Q.    
Customer Service Manager Forum / Who's Who /

help for weak customer service skills

Author Message
#1   Posted: 28 Aug 2007 13:56

Hi from Philadelphia, Pennsylvania.

I work for a bedding company. customer service skills are weak. need help.

#2   Posted: 29 Aug 2007 06:32

I am in West Chester Pa- have worked for MEI in Customer Service for 28 years-Let me know which skills you need help with and maybe I can be of some assistance.

#3   Posted: 29 Aug 2007 06:49

I work for a telecommunication company but i need to improve more on my customer service skills especially the communication skills. please help.

#4   Posted: 29 Aug 2007 11:19

It would help if you could be a bit more specific on the skills you need help with. There are lots of courses - especially in the Phila area that could be beneficial to you.

Are they phone skills, time management skills, listening skills, multi-tasking skills.....please advise.

We are all here to help.

 Your answer Click this icon to move up to the quoted message

» Username  » Password 
Only registered users can post here. Enter your login/password correctly before posting a message, or register first.