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help for weak customer service skills

Author Message
jrtrat
Member
#1   Posted: 28 Aug 2007 13:56
 


Hi from Philadelphia, Pennsylvania.

I work for a bedding company. customer service skills are weak. need help.

patilint
Member
#2   Posted: 29 Aug 2007 06:32
 


I am in West Chester Pa- have worked for MEI in Customer Service for 28 years-Let me know which skills you need help with and maybe I can be of some assistance.

kum
Member
#3   Posted: 29 Aug 2007 06:49
 


I work for a telecommunication company but i need to improve more on my customer service skills especially the communication skills. please help.

patilint
Member
#4   Posted: 29 Aug 2007 11:19
 


It would help if you could be a bit more specific on the skills you need help with. There are lots of courses - especially in the Phila area that could be beneficial to you.

Are they phone skills, time management skills, listening skills, multi-tasking skills.....please advise.

We are all here to help.

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