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Hello to All

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#1   Posted: 1 Jul 2009 04:59

Hello to Everybody,

I am new here. My scope is to meet professionals and share experiences regarding CS area.
I manage transformation & advancement of processes applied to all my company's Customer Service locations in Europe.

I am particularly interested in benchmarking other companies' best practices and would like to get in conatct with those members here who are interested in the subject too.


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