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Greetings from UK

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#1   Posted: 17 May 2006 07:12   Edited by: bukolakemi

Hi everyone

My name is Bukola and i have just joined what seems to be a fantastic site for customer Service professionals.

I do a lot of freelance / contracting roles in customer service and service delivery. the main bulk of my work is around implementing and managing helpdesks / service desks, reviewing customer service areas, incident, problem and change management. I also design and carry out training for front line staff.

I am very passionate about customer service and have seem its' role within organisation drastically change. I have my own consulting practice and in the process of creating anothing arm to it - so its all good fun!!

well thats enough about me - hope to chat to some of you soon


#2   Posted: 17 May 2006 08:46

Greetings Bukola,

Welcome to the CSM Fourm, it's a pleasure to have you onboard!

Ian Miller, Editor

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