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Greetings from John Harrison in Edmonton Alberta Canada

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#1   Posted: 16 Jun 2006 10:37

Good Afternoon Everyone.

My name is John Harrison and I have been involved in every aspect of customer service delivery, training and program design for more than ten years now. I have recently relocated my residence to rural Alberta and I am working for a company on the east side of Edmonton. My current task here is to define and roll out out standards of customer service delivery across Canada. I am working to put together a visual model of all of the tangible and intangible items relating to how our customer service looks like and feels like and how it relates specifically to our company and industry. Anyhow, just wanted to say Hello! and introduce myself. I look forward to colabborating with others via this website. Take care and have a great day everyone. John H.

#2   Posted: 17 Jun 2006 04:46

Hello John,

Welcome to the CSM community!

Ian Miller, Editor

#3   Posted: 17 Jun 2006 07:33

Hi John

Great to have you on board. This is a great forum. hopefully you will be adding some of your expertise soon.

speak soon

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