Grenada’s iconic Spice Island Beach Resort has once again demonstrated why it is a beacon of luxury and hospitality in the Caribbean.
The resort has been awarded the prestigious British Airways Holidays Customer Excellence Award, solidifying its position as a leading destination for travelers seeking unparalleled experiences.
Recognizing Excellence
This award is a testament to the resort’s commitment to exceptional guest experiences and its dedication to redefining luxury in hospitality.
Spice Island Beach Resort earned an outstanding 4.8 out of 5 overall rating, based on verified guest reviews captured by Feefo, a leading platform for certified buyer feedback.
Through this performance, the resort has showcased its emphasis on impeccable service, world-class facilities, and genuine Caribbean charm.
Janelle Hopkin, President and Managing Director of the Spice Island Beach Resort, expressed her gratitude for this recognition, saying, “At Spice Island Beach Resort, we believe genuine hospitality begins with heartfelt service. To be recognized by British Airways Holidays customers with such a high rating is both a true honor and a reflection of our team’s dedication to creating extraordinary guest experiences. This award motivates us to keep raising the bar as we redefine Caribbean luxury for a new generation.”
A Celebration of Quality
British Airways Holidays, one of the UK’s leading tour operators, relies entirely on authentic feedback provided by customers to identify and celebrate hotels that consistently deliver remarkable stays. Over 72,000 verified reviews were collected in 2024 alone, and only 893 hotels worldwide were selected to receive the Customer Excellence Award.
According to Andrew Flintham, Managing Director of British Airways Holidays, “This Customer Excellence Award showcases high-quality hotels that we are proud to work with. It helps our customers make confident choices, allowing them to fully enjoy and immerse themselves in unforgettable holidays.”
Setting the Standard for Caribbean Luxury
Situated on the pristine shores of Grand Anse Beach, Spice Island Beach Resort has become synonymous with luxury and authenticity. The resort’s beachfront setting, combined with its dedication to superior service, has earned a steady stream of accolades. Esteemed outlets such as Forbes Vetted, USA Today’s 10Best Readers’ Choice, and Caribbean Journal have lauded the resort for its commitment to excellence.
What makes the resort distinct is its blend of refined elegance and authentic Caribbean warmth. Being a family-owned AAA Five Diamond-rated property, Spice Island Beach Resort offers an all-inclusive retreat that caters to travelers looking to relax, recharge, and indulge in unparalleled experiences.
With accolades like the British Airways Holidays Customer Excellence Award, Spice Island Beach Resort continues to lead by example, setting new benchmarks for luxury travel in Grenada and beyond.
