Customer Service News

CX Pros to Advance Careers and Programs at New Training and Certification Event

Association of Convenience Stores Launches Guide for Retailers on Welcoming Disabled Customers

C-Level Telco Speakers to Share Views on Implementing a Successful CEM Programme

Customer Experience Management Experts to Gather in Dubai

Got a Complaint? New Solution Tackles Customer Grievances Head-on

Top 15 CRM Software Awards 2015/16

Customer Engagement Index Reveals How Customers Interact with Brands

Supplier Self-Help Delivers Substantial Savings for Retailer

marcus evans to host the 3rd Annual Utility Call Center Operational Excellence Conference

Cognito Appoints Laurent Othacéhé as CEO

Eptica Achieves Magic Quadrant for the CRM Customer Engagement Center (CEC) Placement for Second Year

Service Desk Institute (SDI) Makes Three Key New Appointments

Gas Distribution Network Wins Customer Service Award

Recruitment Open Day to be Held for 300 New Jobs

Confirmit Announces 2015 Ace Award Winners

84% of Customers Stop Doing Business Following a Bad Experience

CX Innovation Awards Presented at CXPA Insight Exchange

Genesys Integrates Skype for Business into its CX Platform

Anticipating the Future of Financial Services Customer Complaints Handling

  1. Pages:
  3. 1
  4. ...
  5. 42
  6. 43
  7. 44
  8. 45
  9. 46
  10. 47
  11. 48
  12. 49
Customer Connect Expo 2025
Subscribe




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Articles

News

Manager's Toolbox

Knowledge Base

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2025