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conflict and how to deal with it when there is no resolution (between cust nd member of staff) conflict and how to deal with it when there is no resolution (between cust nd member of staff) 2.3K  0
Author andyc  22 Apr 2006 14:23 —    
Management job opportunities Management job opportunities 3.9K  1
Author scrappy633  20 Apr 2006 10:54 Latest reply jasonj  20 Apr 2006 12:15  »»
external evaluators-customer service external evaluators-customer service 2.6K  2
Author laskell  6 Apr 2006 06:45 Latest reply ChibsCustomers  25 May 2006 08:45  »»
What are your concerns and questions about outsourcing ? What are your concerns and questions about outsourcing ? 2.3K  2
Author dinsan  31 Mar 2006 10:05 Latest reply dinsan  6 Apr 2006 12:50  »»
German outsourcing? German outsourcing? 3.5K  0
Author kmandra  30 Mar 2006 14:36 —    
Where can I go to find the best customer service talents???? Where can I go to find the best customer service talents???? 2.5K  1
Author truehawk  29 Mar 2006 10:58 Latest reply kmandra  30 Mar 2006 14:34  »»
Networking is key in any industry!!! Networking is key in any industry!!! 2.3K  1
Author truehawk  29 Mar 2006 09:10 Latest reply Akintunde Bada  9 May 2006 03:59  »»
My surbordinate is not  a team player My surbordinate is not a team player 3.1K  3
Author thresa75  22 Mar 2006 05:06 Latest reply sglenn  6 Apr 2006 08:51  »»
Customer Sevice Monitoring Process Customer Sevice Monitoring Process 3K  3
Author Shakes123  17 Mar 2006 01:40 Latest reply PatrickSauve  4 Jul 2006 07:48  »»
Call Center Customer Service Call Center Customer Service 2.6K  2
Author Amichan  15 Mar 2006 12:22 Latest reply KellieE  9 Jun 2006 09:33  »»
Customer Service relevance for customer's choice? Customer Service relevance for customer's choice? 2.3K  0
Author mtreder  8 Mar 2006 08:21 —    
at your service at your service 3.6K  0
Author triskeliane  8 Mar 2006 04:34 —    
Incentive Package Incentive Package 3.2K  2
Author billesch  7 Mar 2006 07:41 Latest reply johnny458  12 May 2008 09:06  »»
Somebody help me please.... Somebody help me please.... 2.6K  2
Author hypertan  6 Mar 2006 02:26 Latest reply hypertan  7 Mar 2006 05:02  »»
help, My customer  has threatened  not to do buisness with me..... help, My customer has threatened not to do buisness with me..... 5.4K  11
Author thresa75  25 Feb 2006 03:33 Latest reply Distancecollegue  21 Jun 2007 18:05  »»
Restaurants Chain Restaurants Chain 3.5K  0
Author omarfarook  22 Feb 2006 23:48 —    
CHANCE OF A LIFETIME CHANCE OF A LIFETIME 2.7K  3
Author NYCsBESTsecret  21 Feb 2006 19:52 Latest reply Kimia  2 Mar 2006 06:54  »»
customer's expectations in 2010 customer's expectations in 2010 2.4K  2
Author sandeepkumar  21 Feb 2006 00:58 Latest reply olugbosolanrerazaak  28 Feb 2006 08:18  »»
S.C.O.R.E. Process S.C.O.R.E. Process 2.8K  1
Author combined  16 Feb 2006 07:17 Latest reply Ian  17 Feb 2006 02:12  »»
Retail sales - supporting an employee Retail sales - supporting an employee 2.5K  1
Author bbcustomersue  9 Feb 2006 08:07 Latest reply RadiosophyCS  22 Feb 2006 09:23  »»
customer swervice back office customer swervice back office 2K  0
Author mukubesa  9 Feb 2006 05:42 —    
Do we really Care for Customers? Do we really Care for Customers? 2.4K  1
Author mks_krish  7 Feb 2006 09:30 Latest reply dezo110r  8 Feb 2006 03:59  »»
Whats the best solution for this case ? Whats the best solution for this case ? 2.9K  2
Author BlueReef  6 Feb 2006 17:02 Latest reply Ian  9 Feb 2006 12:36  »»
Outsourcing Customer Care In Europe Outsourcing Customer Care In Europe 3K  2
Author johnkemp  1 Feb 2006 08:38 Latest reply dezo110r  8 Feb 2006 03:23  »»
Customer Service Positive Slogans Needed Customer Service Positive Slogans Needed 2.1K  0
Author riverbank  29 Jan 2006 03:46 —    
Need help how would I answer this question for a job appication? Need help how would I answer this question for a job appication? 2.5K  1
Author Jarrod06  28 Jan 2006 20:21 Latest reply billesch  31 Jan 2006 08:19  »»
Quality Assurance Analysts ratio Quality Assurance Analysts ratio 2.1K  0
Author ybermudez  19 Jan 2006 06:27 —    
Skills Profile of a CSM Skills Profile of a CSM 4K  5
Author au_alicia  16 Jan 2006 01:30 Latest reply carlredman  24 May 2006 21:13  »»
Competitor Customers Competitor Customers 3.3K  0
Author sadams  12 Jan 2006 16:26 —    
Customer Satisfaction Vs. Service Revenue Customer Satisfaction Vs. Service Revenue 2.3K  0
Author mks_krish  9 Jan 2006 08:50 —    

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