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Call Monitoring Forms

Author Message
smcintire
Member
#1   Posted: 22 Dec 2005 12:37
 


Hello,

I'm looking for form suggestions to be used for grading / scoring during the call monitoring process. Any suggestions?

Thanks,
Scott McIntire

BILMAR
Member
#2   Posted: 29 Dec 2005 10:40
 


Hi Scott.

Please call me at 952-738-7460. I have a form that may work for you or at least provide seed material for creating your own form.

I am a Call Center and Member Services Supervisor at a credit union in Minneapolis, MN.

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