CSM Website

The Forum for Customer Service Managers & Professionals
 | Forum Start | Register | Search | Statistics | F.A.Q. |
Customer Service Forum Customer Service Manager Forum / Customer Service Forum /  

Customer Service speaker

Author dafnem
#1 | Posted: 18 Sep 2007 12:44 
Can anyone suggest a great speaker on Customer Service? We are starting a Customer Care department and we would like "Customer Service" to be the focus of our next quaterly meeting.

Author HumanTech
#2 | Posted: 20 Sep 2007 12:53 
Hi Dafnem, I am a customer service expert and speak at companies and conferences often. You can go to www.human-technologies.com and check it out and contact me at rosanne@human-technologies.com

Looking forward

Author tutelage
#3 | Posted: 21 Sep 2007 02:47 
The Tutelage
Approved Training and Consultancy Provider
- International Trade Centre UNCTAD/WTO (ITC) — Switzerland
- American Society for Training & Development (ASTD,USA)
- International Association of Outsourcing Professionals (IAOP, USA)
- Institute of Sales & Marketing Management (ISMM, UK)
- American Society for Quality, USA (Six Sigma Training)
- British Quality Foundation, UK (Member)

For Information & Registrations, Please Contact:

Author Michele Eby
#4 | Posted: 21 Sep 2007 08:31 
If you're interested in high-energy, motivational customer service training as a follow-up to your quarterly meeting, check out Bob Farrell in What's Your Pickle and Give 'em the Pickle.

Bob Farrell is a highly inspiring motivational speaker and he draws on his years of first-hand experience of taking care of the customer. His passion for customer service is contagious.


Author Right Hat
#5 | Posted: 25 Sep 2007 04:17 
Where are you located?

Wear The Right Hat!

Author rexdi
#6 | Posted: 15 Oct 2007 00:10 
I highly recommend Ron Kaufman. You may visit www.RonKaufman.com. Have attended one of this seminars and I have been a fan since.

Author randyh2001
#7 | Posted: 15 Oct 2007 06:34 
Dafnem - I am a Director of Customer Care for a large National Home builder. I can refer you to several people we use. Please advise what type of company you work for?

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Customer Service speaker

Your Reply Click this icon to move up to the quoted message


Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or register first.