TeamSupport Now Available on Salesforce.com
USA - TeamSupport.com brings customer service tracking to Salesforce CRM
TeamSupport.com has announced that TeamSupport the company's
SaaS based customer service and software management suite is now
available on the salesforce.com AppExchange. Certified
salesforce.com partner TeamSupport expands the power of
Salesforce CRM by providing access to a customer-specific
support desk and product management tools.
TeamSupport, an interactive, customer support application with
advanced service, product management, and bug tracking
capabilities, bi-directionally synchronizes data with Salesforce
CRM, making new support ticket information visible within
Salesforce CRM. TeamSupport also provides a robust set of
self-service tools for end-users, including a customer portal
and easily deployed knowledge base. Offered in several
reasonably priced versions, TeamSupport is scalable to meet the
needs of any sized organization, from a simple support desk
system to enterprise-wide issue, feature and customer
management.
"We are extremely pleased to have our application certified by
an industry leader such as salesforce.com" said Robert C.
Johnson, CEO of TeamSupport.com. "Key customer data is often
scattered and isolated from the people that need it most.
TeamSupport compliments the Salesforce CRM solution with
integrated tools that enable Customer Service, Engineering,
Product Development, Quality Assurance, Sales and other teams to
stay informed and in-the-loop."
TeamSupport.com's applications are a great example of how
partners can use the The Force.com platform to innovate so they
may meet the cloud computing needs of customers, said Kendall
Collins, chief marketing officer, salesforce.com. The addition
of TeamSupport to the AppExchange and TeamSupport.com's
certification as a salesforce.com partner exemplifies the
growing ecosystem of applications and services available to our
customers to help them realize success. Info:www.teamsupport.com.
