CSM - customer service news, resources and community

e-magazine for Customer Service Professionals

 About CSM . Newsletter . Site map . Contact us
customer service news events articles topics jobs forum directory
Home
News
Articles
Topics
Forum
Facts & Figures
Opinion
Jobs & Careers
Events
Bookstore
Free Magazines
Education
Awards
In The Spotlight
Technology
Resource Directory
Take a Break

Join CSM for Free!

access all areas
use the forums
ask the expert
free newsletter

Register Now

 

In The Spotlight

 

 

Ken Blanchard - Lunch With The Best Selling Author

by Ian Miller

Ian Miller meets Dr Ken Blanchard
I met for lunch with Dr Ken Blanchard, best-selling author of “The One Minute Manager” and “Raving Fans”. It was a great opportunity to gain an insight into the mind of one of the world’s leading management thinkers..
   
   

Spotlight on Customer Service people, products and trends. To appear "In the Spotlight" please contact us.
Home | News | Articles | Key facts | Topics | Forum | Opinion | Events | Jobs & Careers | In the Spotlight | Bookstore | Education | Awards | Technology | Take a Break | Directory | Join CSM | Free newsletter | Site Map | About us | Advertise | Media Partnership | Contact us
Copyright Customer Service Manager (CSM) Group 2004-2005. Site developed & managed by altoviva