ResponseQue Develops Automated Customer Support Software

13th December 2010

USA - Automated customer service software set to revolutionize online customer support

Amazon.com’s founder Jeff Bezos once commented: "If you make customers unhappy on the Internet, they can each tell 6,000 friends." Conversely, the opposite is also true.

With the hundreds of thousands of companies establishing their presence on the Internet today, industry experts have estimated that nearly 90 percent of them will fail miserably at one critical thing, and that one determining factor is Customer Service.

With the launch of a new online customer support software solution called ResponseQue, spokesman Alex Delacruz said:

"Great customer service is not only crucial in building trust with your patrons but it is also your most intuitive insight into the mind of your customers and an important ingredient that can either propel your business to success, or doom it to failure."

Having spent the last two years trying to solve this number-one online business frustration called Customer Service, ResponseQue has finally developed a software that is designed to revolutionize the online customer service experience.

Mr Delacruz added:

"In its simplest of operation, it’s designed to transform online customer support for website owners, it’s easy to integrate, it’s secure, it’s easy to use for both the agent and the customer, but most of all, it’ll saves online business operators precious time and thousands of dollars, by automatically answering frequently asked questions".

Online customer service, when done right, according to ResponseQue sets proactive businesses ahead of their competition and explodes profit potential to new heights, but the key is to have the right tools. The right customer support tools will allow your business to massively expand while keeping your overhead low, by leveraging the power of smart technology, and that’s where ResponseQue comes in.

The customer service driven ResponseQue, who has spent the last two years developing this online customer service software, has effectively combines the accessibility of live chat support, with the indexing capabilities of a knowledgebase and the organization of a support center. Best of all, they've created a software that online business owners can now actually train to answer questions on their behalf. This means no more of the same old questions, no more SPAM and no more wasted time and effort.

According to the company’s spokesperson, similar technology sell for thousands of dollars and requires a small team of experts to install and setup. But ResponseQue is committed to providing this software to small business owners at an incredible low price and it installs and is fully integrated into your websites within 10 minutes of purchase. Info: http://www.ResponseQue.com.
 

 

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