REMAX Associate Wins Customer Service Award
USA - Roger Thedford honored for services rendered
Roger Thedford with REMAX DFW Associates’ Coppell Texas
office was recently honored with the office’s Customer Service
Award at the annual company-wide meeting held at the historic
Palace Theatre in Grapevine, TX.
As the recipient of this award, Mr. Thedford was recognized as a
sales associate that received some of the highest accolades for
the service he rendered to his clients during the course of
2010.
Mark Wolfe, president of REMAX DFW Associates commented:
"Our buyers and sellers receive a questionnaire from our staff
after each transaction is completed, asking them to rate the
service that they received from their sales associate,”
“Especially important is agent promptness, knowledge and
courtesy throughout the transaction. Equally important is the
integrity of the agent"
"Although the national average response ratio is between ten
and twenty percent, our firm continues to record a seventy
percent plus ratio of returned questionnaires, almost always
indicating strong satisfaction with the agent. As would be
expected from Roger’s strong commitment to his clients and based
on the questionnaires completed and returned on his behalf, he
gave exemplary service during the year."
REMAX DFW Associates are one of the premier Texas Real Estate
Brokerages and and are the largest REMAX Company not only in
Texas but in the Southwestern USA.
Mr. Thedford said:
"I was very honored with this tribute, it is one of the highest
compliments an agent can receive from his clients. It is a great
privilege to receive a satisfied response from a pleased
customer. I strive to give the best service possible, and a lot
of my business is from repeat clients and referrals. I will
always treasure this recognition and will continue to endeavor
to exceed my client’s expectations."
Since joining REMAX DFW Associates in January, 2002, Roger has
built a top-notch team of real estate professionals. A
consistent top sales producer in the Coppell, Valley Ranch, and
Las Colinas markets, The Roger Thedford Team has been ranked as
as one of the Top 10 REMAX teams in the Dallas and Fort Worth
market and received numerous other awards.
Roger was recently presented with the REMAX Lifetime Achievement
Award and is also a member of the prestigious REMAX Hall of
Fame, REMAX Chairman’s Club and REMAX Platinum Club. He holds
the ABRŪ (Accredited Buyers Representative) designation and is
active in numerous community and civic affairs. Roger and his
wife, Kathy, have two children and he is active at Fellowship
Church in Grapevine. In his spare time, he enjoys working out,
playing golf and travel.
About RE/MAX DFW Associates
Roger Thedford can be contacted at the Coppell office of REMAX
DFW Associates at 972-393-9669 or via email at rogert@rmdfw.com.
He can assist with any of the firm’s over 1,100 listings, as
well as any home listed in the North Texas Regional MLS System.
Info:
http://www.rmdfw.com
