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Phone Customers Not Satisfied With Service

Posted 10th April 2008

United Kingdom -- Customer satisfaction with telephone companies is at an all time low in the United Kingdom, according to a report by uswitch.com the price comparison website.

The study, which questioned 12,000 people revealed that BT is the UK's least popular domestic phone service provider, with 30% of it's customers expressing dissatisfaction.

BT scored badly for high charges and poor complaint handling.

The best phone provider for customer satisfaction in the UK was named as Sky, with 80% of it's customers saying they were happy with service they received.

Runners up in the best service stakes were TalkTalk and Tiscali.

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