It's not always easy to find the customer service phone number and contact
details for PayPal. Hopefull, we can help. Please help us
keep our Customer Service Contacts current by
letting us know if any information needs amending.
PayPal Customer Service Phone number:
Hours of service:
4:00 am - 10:00 pm PST Monday to
6:00 am - 8:00 pm PST, Saturday/Sunday
P.O. Box 45950
Omaha, NE 68145
1840 Embarcadero Rd.
Palo Alto, CA 94303
How to Contact PayPal Customer Service
If you're having a problem with Paypal, then you need to
contact them by phone, email or via their website. Here is
some advice based on our experience dealing with the
Issues like not having the right balance
or not having the funds in your bank account after a week
has passed are good reasons to contact them. You should also
contact them if you have any issues with something that you
ordered and paid forif it hasn't shown up at your home yet.
Check their website for the frequently asked questions
section before you try to contact them so you can see if
you're able to take care of these things on your own. All
you have to do on their site is click the support buttons
and enter your question when prompted to. Try to simplify
your question as much as possible. If you want to learn how
to deal with a limited account, for instance, you'd just
enter account limitation and search for the information.
When all else fails, you have a couple of other ways to get
in touch with them, so don't worry if you don't find your
You can also call them regarding general enquiries. Try using the numbers above or click
on the support button and find the contact by phone link. If
you are logged into your Paypal account you should be
presented with a number and a one time code that you can
use. It will link your call to your account so they can
assist you faster. You may have to wait on hold if you call
during peak hours, so try your call again if the prompt
tells you they're experiencing long wait times and you're
not able to wait.
You can also try to make contact by email as well using the
support page. This method will get your question answered in
a day or two. The only downside to this method is that
you're going to have to deal with them sending you some kind
of a template for an answer. A lot of the time they'll just
send you a part of their frequently asked questions page and
if that happens you're better off just calling them instead
of trying again.
When you're not getting the service that you want then you
need to ask to speak to a supervisor when you're on the
phone with them. A lot of the time the person answering
isn't going to be able to answer your questions very well.
Your issue may be new to them and they'll try to tell you
how to do something the wrong way. If you have tried what
the customer service has said and it didn't work, call them
up and try again. If that person doesn't know what they're
doing either, ask them to transfer you to a supervisor and
they should be able to.
Never answer emails that say something about needing your
log in email or password. Paypal will never ask you these
things, not even on the phone. A lot of clever people are
out there and can craft an official looking email. Don't
give out any identifying information unless you're logged
into the Paypal site and you know that it's that site
because in your browser it says "https://www.Paypal.com".
Any other site could just be trying to trick you into giving