Matt Ford Wins President's Award for Customer Satisfaction

14th March 2011

USA - 14th President’s award for superior customer satisfaction

Matt Ford has received their fourteenth President's Award for superior Customer Satisfaction. There are only 46 other dealers nationwide that have won this prestigious award more times.

Matt Ford is among an elite group of Ford dealerships nationwide to be recognized with the 2010 President’s Award by Ford Motor Company. The President’s Award honors dealers who have excelled in achieving superior customer service and satisfaction.

The President's Award was established in 1988. Dealers become eligible for the award through survey responses submitted by customers regarding their service and sales experience at the dealership. The President's Award recipients exemplify a commitment to customers and a leader distinction.

This year marks Matt Ford's fourteenth President's Award. There are only 46 other dealerships nationwide that have won the award more times. This award comes from the people that Matt Ford values most, their customers. The entire staff at Matt Ford is committed to delivering the best customer experience possible.

Frederick Toney, vice president of Ford Customer Service Division, commented:

"The President's Award signifies our gratitude for those dealers who reach beyond daily tasks and make a difference to their customers."

"We award our dealers for their outstanding commitment to our customers because just as Ford strives to deliver the highest quality products and technologies to customers, our dealers share that same passion in providing a world-class experience in vehicle sales and service."

About Matt Ford

Matt Ford is proud to serve the Kansas City, MO area. Carrying a full line of new and used Ford cars, Matt Ford offers the best selection when it comes to purchasing a vehicle. The knowledgeable, Blue Oval Certified service department at Matt Ford is prepared to assist with repairs and routine maintenance and the Parts Department offers one-stop shopping on a full selection of Ford parts and accessories. Matt Ford strives for 100 percent customer satisfaction for every visit. Info: www.mattford.com.