Global Ambitions for VSI Service Management Software

26th April 2011

USA - David Schulze appointed Vertical Solutions Director of Sales

Vertical Solutions, Inc a developer of service management solutions, announces that it has appointed David Schulze as its Director of Sales for North America.

Schulze has more than 20 years experience in the sales of enterprise software solutions, with 18 of those spent in field service management systems.

Schulze has been involved in a wide variety of deployments in field service including at ClickSoftware, with field service scheduling provider 360 Scheduling, and with field service automation solution providers FieldCentrix and Corrigo.

As a result he has developed an in-depth knowledge of the nuances in successful field service outcomes, both in managing business process change and the impact of new technology.

"We are extremely fortunate to have David join our team, says Ron Wegmann, Sr., CEO of VSI. "His wealth of sales and deployment experience in the US Field Service sector will be invaluable as we expand our sales infrastructure in North America and pursue our global expansion ambitions.

In addition, David will be a tremendous asset in providing additional direction to our strategic software development with his detailed knowledge of mobile and scheduling functionality."

VSI recently launched VServiceManagement to help companies drive revenue, build customer relationships, and capture valuable information used to develop and improve products and services.

VServiceManagement performs a number of functions for managing and optimizing field service. It lets users create business-process workflows, develop Wikis for knowledge management, employ best-practice field-service techniques consistently across the enterprise, centralize and track field dispatch and scheduling, as well as time and expense reporting.

About Vertical Solutions, Inc. (VSI)

Vertical Solutions, Inc. develops, implements, and supports best-in-class CRM Contact Center and Service Management solutions, including PowerHelp and its new generation technology solutions, VContactCenter, for internal, external, and hybrid contact centers, and VServiceManagement, for customer support, field service, and mobile environments. These application systems are built on a SOA-compliant, cloud-based technology platform and are delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, driving down TCO and delivering high ROI. VSI is headquartered in Cincinnati, OH, with offices and partners Info: http://www.VertSol.com or call 1.800.466.0238.

 

 

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