CSM - customer service news, resources and community

e-magazine for Customer Service Professionals

About CSM . Newsletter . Site map . Contact us
customer service news events articles topics jobs forum directory

Join CSM for Free!

access all areas
use the forums
ask the expert
free newsletter

 

 

 

Emirates Airline Employees Receive Top Customer Service Awards

CSM News, 20th February 2006

Seven staff members of Emirates Airlines have been awarded The Chairman’s Award, the company’s highest accolade for their professionalism and integrity in customer service.

The employees received a Certificate of Appreciation, a commemorative pen set and a cheque for US$2,725.

The award was presented to them by HH Sheikh Ahmed bin Saeed Al-Maktoum, Chairman & Chief Executive, Emirates Airline & Group.

Award winners were as follows:

Cabin Crew Members Corey Oliver and Ryan Black for saving the life of a swimmer at Dubai’s Jumeirah beach.

Lead Aircraft mechanics Martin Bryant and Peter Whitaker who took control of a difficult deportee at London’s Gatwick Airport.

Loader & Driver Afzal Bin Mohammed for extinguishing a fire on a Kenyan Airways aircraft at Dubai International Airport.

Senior Airport Services Agent Amy Davis for her personalised customer service to the opera singer Andrea Bocelli who was travelling from Perth to Rome.

Senior Airport Services Agent Taimour Agha, for assisting two ill passengers at Dubai International Airport.

Copyright Customer Service Manager (CSM) Group 2004-2005. Site developed & managed by altoviva