CustVox Expands Customer Experience Management (CEM) Platform Locations
Switzerland - Software measures customer touch points
CustVox AG, a global leader in Customer Experience Management software solutions, has announced the inauguration of new
representative offices in Milan, Italy - the first step of a
multi-phase plan to expand globally.
With offices in Italy and Switzerland, CustVox is strategically
positioned to help more organizations develop their customer
experience strategy, including measuring VOC (Voice of the
Customer), with limited ramp-up time.
Federico Cesconi, CEO of CustVox AG, siad:
"Our new offices in Milan will allow us to better support the
needs of our growing customer base. We’re excited to provide the
industry’s most advanced Customer Experience Management platform
to the international business community in Italy."
CustVox have tapped Mariella Borghi as Country and Regional
Customer Experience manager. Ms. Borghi, a Business graduate
from Bocconi University, brings an extensive corporate
background in analytic CRM, data mining, Customer Acquisition &
Retention to the capacity.
Mr Cesconi added:
"With her extensive experience in customer centricity,
Mariella’s addition to CustVox strengthens our commitment to
provide clients with local, experienced experts in Customer
Experience Management."
About CustVox AG
CustVox AG is a global specialist in Customer Experience
Management (CEM). The company's high performance solutions are
designed to measure and report on customers point of view,
capturing insights on touch-point-experiences when and where
they occur, and delivering them continuously in real-time. Info:
www.custvox.com.
