Customer Service Quotes

A selection of great customer service quotes and quotations to motivate and inspire.


Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
-- Stew Leonard

Customer satisfaction is worthless. Customer loyalty is priceless.
-- Jeffrey Gitomer

Do what you say you are going to do, when you say you are going to do it, in the way you said you were going to do it.
-- Larry Winget

The purpose of business is to create and keep the customer.
-- Peter F. Drucker

If you’re not serving the customer, your job is to be serving someone who is.
-- Jan Carlzon

There is only one boss. The customer. And he can fire everybody, by spending his money somewhere else.
- Sam Walton

The longer you wait, the harder it is to provide outstanding customer service.
-- William H. Davidow

Treat every customer as if they sign your paycheck, because they do.”
-- Anon

The goal as a company is to have customer service that is not just the best but legendary.
-- Sam Walton
The customer is king.
-- Anon

Do what you do so well that they will want to see it again and bring their friends.
-- Walt Disney

Under promise and over deliver.
-- Anon

If you don’t genuinely like your customers, chances are they won’t buy.
-- Tom Watson

Customer complaints are the schoolbooks from which we learn.
-- Anon

If you don’t care, your customer never will.
-- Marlene Blaszczyk

People expect good service but few are willing to give it.
-- Robert Gately

When you serve the customer better, there's always a return on your investment.
-- Kara Parlin

People perform best and deliver the best customer service, when they like what they do.
-- Anon
Treat others how you wish to be treated yourself.
-- Anon

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