A selection of great customer service quotes and
quotations to motivate and inspire.
Rule 1: The customer is always right. Rule 2: If the customer is
ever wrong, re-read Rule 1.
-- Stew Leonard
Customer satisfaction is worthless. Customer loyalty is
-- Jeffrey Gitomer
Do what you say you are going to do, when you say you are
going to do it, in the way you said you were going to do it.
-- Larry Winget
The purpose of business is to create and keep the
-- Peter F. Drucker
If you’re not serving the customer, your job is to be
serving someone who is.
-- Jan Carlzon
There is only one boss. The customer. And he can fire
everybody, by spending his money somewhere else.
- Sam Walton
The longer you wait, the harder it is to provide outstanding
-- William H. Davidow
Treat every customer as if they sign your paycheck, because
The goal as a company is to have customer service that is
not just the best but legendary.
-- Sam Walton
The customer is king.
Do what you do so well that they will want to see it again
and bring their friends.
-- Walt Disney
Under promise and over deliver.
If you don’t genuinely like your customers, chances are they
-- Tom Watson
Customer complaints are the schoolbooks from which we learn.
If you don’t care, your customer never will.
-- Marlene Blaszczyk
People expect good service but few are willing to give it.
-- Robert Gately
When you serve the customer better, there's always a return
on your investment.
-- Kara Parlin
People perform best and deliver the best customer service,
when they like what they do.
Treat others how you wish to be treated yourself.