Customer Service Quotes -  Part 3

People perform best and deliver the best customer service when they like what they do.
Unknown

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter Drucker

Quality, is job one.
Ford Company

Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's saviour. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
William H. Davidow

The customer’s perception is your reality.
Kate Zabriskie

The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.
Max DePree

The greatest discovery of my generation is that human beings can alter their lives by altering their attitude of mind.
William James, Psychologist

The longer you wait, the harder it is to produce outstanding customer service.
William H. Davidow

The purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.
John Woods

The quality of our work depends on the quality of our people.
Unknown

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
Peter Drucker

These customer service quotes courtesy of businesstrainingworks.com.


More Customer Service Quotes