Customer Service Quotes - Part 3
People perform best and deliver the best customer service
when they like what they do.
Unknown
Quality in a service or product is not what you put into it.
It is what the client or customer gets out of it.
Peter Drucker
Quality, is job one.
Ford Company
Service standards keep rising. As competitors render better
and better service, customers become more demanding. Their
expectations grow. When every company's service is shoddy,
doing a few things well can earn you a reputation as the
customer's saviour. But when a competitor emerges from the
pack as a service leader, you have to do a lot of things
right. Suddenly achieving service leadership costs more and
takes longer. It may even be impossible if the competition
has too much of a head start. The longer you wait, the
harder it is to produce outstanding service.
William H. Davidow
The customer’s perception is your reality.
Kate Zabriskie
The first responsibility of a leader is to define reality.
The last is to say thank you. In between, the leader is a
servant.
Max DePree
The greatest discovery of my generation is that human beings
can alter their lives by altering their attitude of mind.
William James, Psychologist
The longer you wait, the harder it is to produce outstanding
customer service.
William H. Davidow
The purpose of a business is to create a mutually beneficial
relationship between itself and those that it serves. When
it does that well, it will be around tomorrow to do it some
more.
John Woods
The quality of our work depends on the quality of our
people.
Unknown
The single most important thing to remember about any
enterprise is that there are no results inside its walls.
The result of a business is a satisfied customer.
Peter Drucker
These customer service quotes courtesy of
businesstrainingworks.com.
More Customer
Service Quotes
