Customer Service Quotes
Part III of a great collection of customer service quotes to help motivate and inspire..
People perform best and deliver the best customer service when they like
what they do.
Unknown
Quality in a service or product is not what you put into it. It is what the
client or customer gets out of it.
Peter Drucker
Quality, is job one.
Ford Company
Service standards keep rising. As competitors render better and better
service, customers become more demanding. Their expectations grow. When
every company's service is shoddy, doing a few things well can earn you a
reputation as the customer's saviour. But when a competitor emerges from the
pack as a service leader, you have to do a lot of things right. Suddenly
achieving service leadership costs more and takes longer. It may even be
impossible if the competition has too much of a head start. The longer you
wait, the harder it is to produce outstanding service.
William H. Davidow
The customer’s perception is your reality.
Kate Zabriskie
The first responsibility of a leader is to define reality. The last is to
say thank you. In between, the leader is a servant.
Max DePree
The greatest discovery of my generation is that human beings can alter their
lives by altering their attitude of mind.
William James, Psychologist
The longer you wait, the harder it is to produce outstanding customer
service.
William H. Davidow
The purpose of a business is to create a mutually beneficial relationship
between itself and those that it serves. When it does that well, it will be
around tomorrow to do it some more.
John Woods
The quality of our work depends on the quality of our people.
Unknown
The single most important thing to remember about any enterprise is that
there are no results inside its walls. The result of a business is a
satisfied customer.
Peter Drucker
Part IV - More Customer Service
Quotes