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Customer Service Representative

Do you have experience in customer service, maybe hospitality? Are you a professional person interested in an awesome full time job opportunity? Then you might be a great addition to my team!

Summary:
A very reputable executive airline is looking for Customer Service Representatives to join the team. Successful candidates will render a variety of customer services to aircraft passengers and crew through application of knowledge of our organization, its services and products. Perfect candidates will pride themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Past positions should involve working with people; areas could include retail, restaurant staff, and hotel hospitality.

Description:
 - Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, catering, etc...
- Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Serves as liaison between the customer and various departments.
- Solicits sales of new or additional services.
- Operates office equipment inclusive of air to ground radio, computers and terminals as necessary.
- Provides pricing and delivery information, processes orders, and prepares cash reports.
- Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.


Requirements:
Multi-task oriented. Excellent communication skills and problem solving abilities. High school diploma or general education degree experience. Must have a valid driver's license and pass all security and background checks.