KIOSK EUROPE EXPO 2008
6, 7, 8 May 2008 - Messe Essen, Essen, Germany

KIOSK EUROPE EXPO 2008 is the world's largest self-service
tradeshow, where visitors can exclusively gain information and advice on
interactive self-service solutions - essential knowledge to anyone responsible for a smooth, efficient and affordable customer service.

The 2007 event attracted over 2,500 unique attendees and 120 exhibitors
including IBM, Kodak, Panasonic and Wincor Nixdorf. Visitors to KIOSK
EUROPE EXPO 2008 will have the opportunity to see, experience and discuss
the very latest advances in interactive customer service solutions from
suppliers and innovators from across the globe. Major displays will
demonstrate just how comprehensively today's technology can improve
customer satisfaction while significantly reducing operating costs and
enhancing business success; meanwhile, our unique interactive workshop
sessions will provide the opportunity for visitors to put their customer
service-related questions directly to our carefully selected panels of experts.

KIOSK EUROPE EXPO 2008 will run alongside the new highly-focused
customer communication event, DIGITAL SIGNAGE EXPO 2008, which is
organised in conjunction with POPAI. As well as boosting sales, digital
signage solutions can greatly enhance the customer experience, provide
better service and improve brand awareness. Attendees will be able to visit
both shows freely thus making the most of their valuable time.

FREE ENTRY! www.kioskeurope-expo.com.

Contact: Nick Chapman or Chris Thorpe, Project Managers
Email: info@kioskeurope-expo.com
Tel: +44 (0)1223 410901
Fax: +44 (0)1223 241600

 

Utilities Field Service 2008
May 28-30, 2008 - Hilton New Orleans Riverside, LA , USA

The Definitive Operations Strategy And Asset Management Event.
As outdated infrastructure, aging workforce and antiquated information
systems haunt the utilities industry, learn from leaders acting
strategically to find solutions in this troubled landscape.

Now in its fourth year, Utilities Field Service will be held May 28-30,
2008, in New Orleans, Louisiana. Do not miss this opportunity to delve
into the issues at the heart of your field service operations and
service delivery. Bring back practices to your team and organization
that you can act on now.

Key Topics Being Discussed Include:
-Workforce Management
-Future Trends
-Special Smart Grid Sessions
-Transmission & Siting
-Storm Response
-Data Integration

3 Easy Ways to Register:
Online: www.utilitiesfieldservice.com
Email: utilitiesfs@wbresearch.com
Call: 1-888-482-6012 or 646-200-7530

 

The 9th Annual Customer Care & Services Forum - CCSF
June 9-11, 2008 - Red Rock Casino, Resort & Spa, Las Vegas, NV

The 9th Annual Customer Care & Services Forum - CCSF - is the official"un-conference" dedicated to engaging, inspiring and creating loyal
customers. The CCSF Retreat is designed to be the best peer-to-peer
knowledge exchange event of the year. Learn how to activate customer
feedback, develop new leadership strategies, leverage technological
advances and foster employee loyalty.

This is the ultimate un-conference that pushes you to - BUILD lasting
connections, EXCEED consumer expectations and CREATE memorable customer experiences! Talk with experts like Jim Parker, former CEO of Southwest Airlines, Bruce Tulgan, Founder of RainmakerThinking, and Shane Green, VP of Cipriani Hotels and Club Residences.

Visit: www.iirusa.com/ccsfretreat

 

5th Annual Customer Feedback Week
September 22-25, 2008, Westin Peachtree Plaza, Atlanta, GA, USA

Customer Feedback is the starting point for corporate and marketing strategy. By leveraging the Voice of the Customer, you improve customer experience, increase retention and create customer advocates - all promoting your company's long-term business success and profit.

In response to our customer feedback, IQPC is bringing this program back completely revitalized, with a fresh set of content-rich case studies, best practices from an impressive faculty of brand new speakers, and an exciting site tour at the Home Depot. The event features best practices for disseminating and acting on customer data from industry leaders, and focuses on the strategy - rather than just the tactical - behind leveraging customer feedback..

Learn more and register at www.iqpc.com/us/customerfeedback