Customer Service Events 2014

Your Guide to What's On & Where

The leading customer service, call center and CRM events around the world. To submit your event please contact us.


The Future Contact Center Summit

January 26 - 30, 2015, Omni Orlando, ChampionsGate, Florida

The 10th annual Future Contact Center Summit, where you will leave with a synergistic and defined approach to dealing with today while evolving for what’s next.

Big picture keynotes will stretch open your mind to new ideas and the diversified learning formats such as story telling, white boarding, brainstorming, innovation immersions, roundtables and group exercises, you will discuss, debate, idea generate and solve alongside the most admired customer-centric leaders and cross-industry peers.

Future success will be determined by your ability to meet customer expectations better and faster than competitors. The point of this event is to assist you in accelerating your pace.

Members/subscribers of CSM will be entitled to purchase discounted admission passes at 15% off of the current registration price for packages only. Use code 10TFCCS_CSM.




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