Convergys Hiring 40 Customer Care Managers
USA - Convergys Corporation has 40 customer care positions to fill
Potential candidates from Seminole, Orange, and surrounding
counties are invited to attend one of two Information Sessions
from 10 a.m. to noon and from 2 p.m. to 4 p.m. on Tuesday, March
8, to learn more about the positions. Both sessions will take
place at Convergys, 225 International Parkway, in Lake Mary.
"Our care managers serve as the single point of contact for
these customers, so they are responsible for managing
communications and resolving any issues that may arise," said
Michele Griffin, site leader for the Convergys contact center in
Lake Mary.
"We're looking for service oriented individuals with project
management experience and who possess excellent verbal and
written communication skills."
Successful candidates also should have a high school diploma or
GED equivalent, proficiency with Microsoft Office applications,
and strong computer and keyboarding competency. Employment with
Convergys also is contingent on the successful completion of a
background check and drug screening.
Convergys offers employees competitive wages plus incentives,
and benefits including medical and dental insurance, tuition
reimbursement, 401(k), and paid and unpaid time off. Shifts will
be scheduled between 7 a.m. and 9 p.m. Mondays through Fridays.
At Convergys, we believe in investing in the development of our
people. Rather than have one set path, we have a variety of
career tracks for employees to explore. Having a talented,
motivated workforce maximizes our productivity and enhances the
quality of service we offer all of our clients and their
customers. This is another way we ensure our spot as a global
leader in relationship management. We can relate.
Interested candidates may apply online at
www.convergys.com/careers.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in
relationship management. We provide solutions that drive more
value from the relationships our clients have with their
customers. Convergys turns these everyday interactions into a
source of profit and strategic advantage for our clients. For
more than 30 years, our unique combination of domain expertise,
operational excellence, and innovative technologies has
delivered process improvement and actionable business insight to
marquee clients all over the world.
