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Very Interesting Very Interesting 6.2K  0
Author Angela1  6 Oct 2008 00:12 —    
Customer Service In Technical Training Customer Service In Technical Training 7K  1
Author joey311  29 Sep 2008 00:38 Latest reply KarenSB  29 Sep 2008 05:53  »»
New member located in Sydney Australia New member located in Sydney Australia 6K  0
Author karinec  26 Sep 2008 00:32 —    
Customer Service Metrics Customer Service Metrics 8.2K  3
Author joancarterorbit  29 Aug 2008 08:49 Latest reply sandy223  24 Sep 2008 12:42  »»
Happy to join you Happy to join you 5.2K  3
Author valen_wangl1  28 Dec 2007 20:38 Latest reply mithun_2001  19 Sep 2008 00:37  »»
How many CS Reps in your group? How many CS Reps in your group? 3K  1
Author nwpassage  17 Sep 2008 13:18 Latest reply KarenSB  18 Sep 2008 11:29  »»
Colleagues as customers Colleagues as customers 2.8K  1
Author joey311  18 Sep 2008 04:01 Latest reply KarenSB  18 Sep 2008 11:18  »»
Online Customer Support Chat for a Bank Online Customer Support Chat for a Bank 3.4K  3
Author matrix0007  21 Jul 2008 01:59 Latest reply touilkarima  18 Sep 2008 08:58  »»
The police force - Who would you identify as their customers The police force - Who would you identify as their customers 3.3K  3
Author joey311  17 Sep 2008 07:37 Latest reply joey311  18 Sep 2008 03:57  »»
How to reward a great Job...? How to reward a great Job...? 5.7K  11
Author hichriso  29 Aug 2008 07:07 Latest reply hichriso  11 Sep 2008 06:35  »»
What were the lapses in Customer Service in these scenarios ? What were the lapses in Customer Service in these scenarios ? 5.5K  9
Author johnny458  26 Jun 2008 15:24 Latest reply ESKAYproductions  6 Sep 2008 01:55  »»
Welcome Note Welcome Note 6.7K  4
Author saugata_m  19 Aug 2008 05:28 Latest reply Amalvi  5 Sep 2008 10:26  »»
Oranisational focus v's customer & sales focus Oranisational focus v's customer & sales focus 3.5K  5
Author LeanneM  6 Aug 2008 05:22 Latest reply hichriso  2 Sep 2008 15:15  »»
Customer Service Awards Customer Service Awards 3.6K  5
Author rrubingh  10 Jul 2008 09:24 Latest reply hichriso  2 Sep 2008 14:46  »»
NEW TO THIS FORUM NEW TO THIS FORUM 7.1K  3
Author tirinsola  4 Aug 2008 05:11 Latest reply daveillah  2 Sep 2008 04:45  »»
hi all hi all 6.7K  0
Author kumarpankajtiwari  25 Aug 2008 08:35 —    
Hi All Hi All 6K  0
Author smcc  24 Aug 2008 20:47 —    
Quality Auditing Formats Quality Auditing Formats 2.7K  1
Author AndrewC  14 Aug 2008 11:18 Latest reply smcc  24 Aug 2008 20:44  »»
coaching and mentoring coaching and mentoring 3.4K  1
Author blueskies  14 Aug 2008 18:52 Latest reply ayaree  22 Aug 2008 17:47  »»
Hi all Hi all 2.6K  0
Author jrattenbury  22 Aug 2008 08:27 —    

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