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CSM Community / Customer Service Forum / Customer service standard for a gymnasium
Author Message
lwood81
Member
# Posted: 5 Nov 2009 04:33
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Hi all,

Just wondering if anyone was able to help me out. I need to develop a customer service standard against which customer service in a gymnasium could be measured.

I need to define a standard, the service levels and actions needed to do this.

Any help would be great.. thanks

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