I appreciate the way the site allows us to introduce ourselves. There are people who still truly care. I look forward to mutual learning opportunities. I'm always amazed at how much I don't know, and how much there is still to learn about providing excellent customer service. If you are so inclined, please visit the link below for some customer service resources that I've written:

http://www.lulu.com/spotlight/daryldotdrewatgmaildotcom

Best Regards,
Daryl