City Rolls Out Customer Service Surveys
USA - Customer service surveys will soon be available
to the public in each New Bedford city office that serves the
public.
The mayor's office announced that the customer service surveys
are part of an initiative to ensure the greatest level of
services for the public, and to solicit ideas for innovation in
city practices.
The survey, which is limited to one page, will gather customers'
experiences with regard to the service received while conducting
city business. Customers will also be asked to offer ideas and
suggestions for improvements.
Participants will be able to access the survey at the city's Web
site (www.newbedford-ma.gov). Completed surveys can also be
returned to the Office of Personnel, Room 212, City Hall.
