Customer Service Awards

Enter these awards for providing outstanding customer care.

Customer Service of the Year

csoy-logoCustomer Service of the Year is an award for demonstrating outstanding customer service. Covering all major sectors, it is determined by thousands of mystery shops conducted via the telephone, online and face to face using both existing and new customers. Awards are presented to the best in each category and every entry receives a valuable Customer Service report.

More information: Customer Service of the Year

Contact Centre Innovation of the Year Awards (UK)

The Innovation Awards show how successful contact centres are raising the bar, by putting the needs of their customers and employees at the heart of resource planning and change management.

Previous Awards Results and photos

More details: Professional Planning Forum

Support Awards

support-awardsSupportAwards.org is a site dedicate to recognizing excellence in customer support and service. We do this through hosting an award where users get to nominate and vote for their favorite companies and agents. The name of the award is R.E.C.S.S., which stands for Recognition of Excellence in Customer Support and Service. It is given to companies and individuals that show commitment to outstanding support and service.

More Details: Support Awards

European Call Centre and Customer Service Awards (UK)

The purpose of the National Customer Service Awards is to promote excellence, best practice and innovation in Customer Service and Consumer Affairs and to highlight their importance in today’s business climate. The range of Award categories is designed to recognise the most important activities. The Customer Service categories are open to entries from companies across the whole spectrum of industry, commerce and the public sector and from organisations of all sizes.

More details: European Call Centre and Customer Service Awards

UK Customer Satisfaction Awards

The UK Customer Satisfaction Awards recognize organizations that have implemented the UK’s leading customer service strategies.

More details: UK Customer Satisfaction Awards

The CSIA Australian Service Excellence Awards (Australia)

The CSIA Australian Service Excellence Awards showcase achievement in Customer Service. Reaching the finals and winning an award illustrates the high standards of management, training and commitment to excellence within those organisations.

More details: Australian Service Excellence Awards

JD Powers Customer Service Awards (Worldwide)

J.D. Power and Associates’ awards are based solely on responses from consumers and business-to-business customers who have used the products and services being rated. Award rankings are in no way influenced by the opinion of the firm or its staff.

More Details: JD Power

Unisys Management Today Service Excellence Awards (UK)

The Service Excellence Awards have two aims:

  • To identify and recognise those organisations operating in the UK, which are the industry leaders at serving customers.
  • To help organisations identify their strengths and weaknesses, and provide benchmarks and guidance to help them improve performance.

More details: Service Excellence Awards

Reading Chronicle Service Awards (UK)

Reading’s local newspaper has teamed up with the town’s major players to recognise the efforts of people in stores, bars and restaurants who give the very best in service.

More details: Reading Chronicle Service Awards