Solutions® magazine.
The software allows support professionals to create an immediate and secure connection between the support agent's computer and a user's PC or Mac -- enabling the support staff to actually see what's on the user's screen in real time. The system is currently used by over 7,500 companies worldwide.
Each year Customer Inter@ction Solutions magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements.
The magazine has been a leading publication covering CRM, call centers and teleservices since 1982.


